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I bought an antique byobu screen, which was very unique. JV&A mailed it out very quickly and packed it well to protect it in transit. The photos online did the piece justice and I am very happy with the product and the customer service. I will buy again from JV&A and definitely recommend them to others seeking to buy Japanese antiques.
My wonderful Takotsubo pot arrived promptly, well packaged and in perfect condition. Excellent and reliable service. As someone born in Japan, it will be a perfect gift for a retiring cardiology colleague.
My items arrived already and it was properly packed with absorbing materials. The items that arrived is how it was in the pictures on their website. I am very pleased with my purchase and the staff were nice and are fast with their replies whenever I have a question. I will definitely go back to this store! Thank you again:))